Precision Pipeline Solutions, LLC (PPS) partners with utilities to compliment internal customer service staff to complete high volumes of meter reading, collection, disconnect, and other support services. Our staff are experienced utility personnel, trained to meet your needs in a highly effective manner.
Active Service Offering
- Gas & Electric Meter Reading
- Customer Service Disconnects
- Collection Services & Turn-Ons
- Storm Response Support
- Contingency Support
During training, our personnel are equipped with the technical utility knowledge, navigation, and customer service skills required to successfully complete routes in a highly efficient manner.
The PPS Advantage is that our meter readers can seamlessly integrate with our Meter Exchange business unit for exchanges, repairs, ERT / AMR installations, coatings and other value-add services. Our meter related services are complimented by our technical expertise in pressure control, coatings, and compliance inspections; we’re not just here to read meters, but the continued regulatory compliance of your infrastructure.
Personnel wear PPE and operate according to a Health & Safety Plan which is created by PPS and approved by the client. Our fleet is deployed to reflect and uphold the image of the utility client we are serving as well as give customers a sense of ease when we enter their property. Our vehicles are equipped with identification, beacons, “Vehicle makes frequent stops” signage, a fire extinguisher, and first aide kit.
PPS Quality Control & Quality Assurance
PPS maintains a multi-layer approach to Quality: 1) Personal Accountability of each reader, 2) Project-level Quality Control performed by supervisory personnel, and 3) Company-wide Quality Assurance.
PPS Storm Response
Our company was founded to provide the utility industry with technical services and support all major aspects of your operations. Damages caused by storms and other natural disasters are an inevitable part of operating a utility system. Our meter reading personnel have responded to assist contract, utility, and PPS crews to investigate trouble calls and report back to open work orders, flag for tree-trimming and electric crews, and distribute emergency relief supplies to customers.